PRIVACY POLICY

1. Overview

This Privacy Policy describes how Faithlinker ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or make a purchase.

We only collect information necessary to provide our services, improve your shopping experience, and ensure the security of our platform.

By using our website, you agree to this policy. If you have any questions, please Contact Us.

2. Information We Collect

When you make a purchase, we collect personal information such as your name, email address, shipping address, billing address, and payment details.

We may also automatically collect certain technical data including your IP address, browser type, device information, and browsing behavior to improve our website performance and user experience.

With your consent, we may send you promotional emails about new products, special offers, and updates. You can unsubscribe at any time.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send marketing communications (only if you opt in)

For any concerns, you may Contact Us.

4. Consent

By providing personal information to complete a transaction, you consent to our collection and use of that information for that specific purpose.

If we ask for your information for a secondary purpose, such as marketing, we will either ask directly for your consent or provide you with an opportunity to decline.

You may withdraw your consent at any time by contacting us via Contact Us or emailing support@faithlinker.com.

5. Shopify Hosting & Payments

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

6. Third-Party Services

We may use third-party providers such as payment processors and logistics partners to complete transactions and deliver services.

These providers only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

You can choose to disable cookies through your browser settings, but doing so may affect certain functionalities of the site.

9. Age Requirement

By using this website, you confirm that you are at least the age of majority in your state or country of residence.

We do not knowingly collect personal information from minors. If you believe a minor has provided personal data, please contact us immediately.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Email: support@faithlinker.com
Support Hours: Mon–Fri, 9 AM – 6 PM (ET)