Can I cancel or modify my order?
You may cancel or modify your order within 24 hours of placing it.
Please note:
- Orders can only be changed if they have not yet been processed
- We process orders quickly, so changes or cancellations are not always guaranteed
Contact us: support@faithlinker.com
I didn’t receive a confirmation email
A confirmation email is automatically sent after placing your order.
- Check your spam or promotions folder
- Make sure your email address was entered correctly
Still missing? Contact: support@faithlinker.com
How long does it take to process an order?
Orders are processed within 3–7 business days. Delays may occur during peak seasons.
How long does delivery take?
Shipping times vary depending on your location.
- United States: 7–14 business days
- International: 12–25 business days
Do you offer free shipping?
Yes, we offer free shipping on qualifying orders (above $89). Please check our shipping policy for details.
Can I return or exchange an item?
Yes, returns are accepted within 30 days of delivery for eligible items.
- Items must be unworn, unused, and in original condition
- Customers are responsible for return shipping costs
- A $5 restocking fee applies for item
Please contact us before returning any items.
What items are non-returnable?
- Clearance or final sale items
- Items marked as non-returnable on the product page
- Items showing signs of wear, use, washing, or damage
- Customized or personalized items
- Items still in transit (returns can only be requested after delivery)
How do I track my order?
Once your order ships, you will receive a tracking number via email.
Tracking updates usually begin within 24 hours.